Our AllSaints Customer Experience team is here to help you! Whether you prefer phone, email, live chat, or social media, we're ready to answer any questions you might have.
Chat and Email Support
Available:
- Monday to Friday: 09:30 - 00:00 GMT
- Saturday and Sunday: 09:30 - 21:00 GMT
Email:
- Reach us at ask@allsaints.com, and we'll respond as soon as possible.
Chat:
- Click the icon at the bottom right of the screen to connect with Milo, our 24/7 Service-bot.
- Please note: Live chat is available when you accept our website cookies and is currently unavailable on our mobile app.
Mailing Address:
- AllSaints Customer Experience, Units C15-C17, Jacks Place, 6 Corbet Place, London, E1 6NN
Phone Support
Available:
- Monday to Friday: 09:30 - 00:00 GMT
Phone Lines:
- UK & International: +44 344 980 2211
- US: +1 (855) 614-8889
Resolutions
Please do not hesitate to contact Customer Experience at ask@allsaints.com. We welcome all feedback and enquiries and will work with you to resolve your query. If we are unable to resolve the issue, please consult the European Online Dispute Resolution platform, which provides information about alternative dispute resolution and may be of interest to you.