Wherever you are, and whatever you need, our Customer Service Specialist teams in the UK and US are here to support you.
Our team is available:
- 💬Email Support: Monday to Saturday | 09:30–19:30 GMT, allow 1-3 business days
- ☎ Phone Support: Monday to Friday 09:30–19:30 GMT, with voicemail facility until 22:30 GMT
- 💬Chat Support: Monday to Saturday | 09:30–19:30 GMT
- Milo, our Service-Bot - available 24/7, 365. Need help right now? Milo’s always on — day or night
- Click the icon at the bottom right of the screen to connect with Milo
- Live chat is only available when you accept our website cookies and is currently unavailable on our mobile app
We’re closed on Sundays - but don’t worry:
- Milo, our Service-Bot, is online 24/7
- You can also explore our Help Centre & FAQs for quick answers
Resolutions
Please do not hesitate to contact Customer Experience at ask@allsaints.com. We welcome all feedback and enquiries and will work with you to resolve your query. If we are unable to resolve the issue, please consult the European Online Dispute Resolution platform, which provides information about alternative dispute resolution and may be of interest to you.