We are sorry that you are having trouble receiving or redeeming a promotional code. This could be for a number of reasons:
- Your promo code email may have fallen into your spam email folder.
- The items in your basket are sale or promotional items, and not eligible for further discount.
- The code has already been redeemed. Promotions can only be used one time only.
- The code has already been applied to the order. Promotional offers cannot be used in conjunction with any other offer.
- The code may have expired.
- When AllSaints is in sale or promotion, the discount will already be applied to the displayed price. There is no code you have to enter at the checkout.