In order to offer a premium courier service DPD will ship all our UK orders with Standard, Next Business day and Weekend delivery services. Take a look at our delivery options and further information below. Please note that during busy promotional periods, deliveries may take longer.

UK Delivery Options

Standard Delivery

  • Delivery time: 2–4 business days
  • Cost: Free for orders over £100, or £3.95 for orders under £100
  • Delivery days: Monday–Friday, between 8am and 8pm (excludes weekends and public holidays)
  • Additional information:
    • Orders to the Channel Islands are shipped on a Delivered Duty Unpaid (DDU) basis — import duties or fees must be paid by the customer upon delivery.
    • UK VAT will not be charged on Channel Islands orders, though product prices remain the same.
    • Delivery may take longer during busy promotional periods.

For Standard delivery order by 5pm, Friday 19 December to receive on time for Christmas

Next Business Day Delivery

  • Delivery time: Next business day
  • Cost: £5.95
  • Order cut-off:
    • Order by 5pm* Monday–Thursday for next business day delivery.
    • Orders placed between 5pm* Thursday and 2pm Saturday → delivered Monday.
    • Orders placed after 2pm Saturday → delivered Tuesday.
  • Delivery days: Monday–Friday, 8am–8pm (excludes weekends, public holidays, and items fulfilled from stores)

For Next Business Day delivery order by 5pm, Monday 22 December to receive on time for Christmas

*Cut-off times for the Next Business Day delivery may vary during high-demanding promotional periods*

**Next Day and Premium delivery services may not be available due to courier restrictions and during high-demanding promotional periods.**

Saturday Delivery

  • Delivery time: Saturday
  • Cost: £9.95
  • Order cut-off: Order by 7pm on Friday for Saturday delivery.
  • Orders placed after 7pm Friday will be delivered the following Saturday.

Sunday Delivery

  • Delivery time: Sunday
  • Cost: £9.95
  • Order cut-off: Order by 2pm on Saturday for Sunday delivery.
  • Orders placed after 2pm Saturday will be delivered the following Sunday.

DPD Pickup

  • Delivery time: 2–4 business days
  • Cost: Free for orders over £100, or £3.95 for orders under £100
  • How it works:
    • Select your nearest DPD Pickup point at checkout.
    • You’ll receive a tracking number once your order ships.
    • DPD will send an email or SMS when your parcel is ready to collect.
    • You have 7 days to collect your parcel.
  • When collecting: Bring photo ID (e.g. driving licence or passport) and your pickup pass (2D code or utility bill).
  • Note: Items fulfilled from store cannot be delivered to Pickup points.
  • For more details, visit DPD’s FAQs.

* EXCLUSIONS AND RESTRICTIONS

At AllSaints, we strive to provide you with the best delivery experience - please take note of a few restrictions.

Alternate Addresses: We currently are unable to deliver orders to Gibraltar, BFPO UK Military addresses, PO boxes and Amazon lockers.

Fragrance: We cannot deliver orders containing AllSaints fragrance by air transportation - only UK mainland addresses can checkout successfully, so this excludes Northern Ireland and Channel Islands.

Store-fulfilled items are shipped on a Standard delivery service.

  • We'll generally notify you during checkout if an item is from a store, or your item may be shipped from a store if it's no longer available at our distribution centre.
  • Orders with multiple items may come from our distribution centre and an AllSaints store.
  • Each shipment has its own dispatch confirmation email and tracking number. Distribution centre deliveries follow your chosen service, while store-sourced items use Standard Delivery.

Outlying areas: may take longer to deliver to: AB31-AB38, AB41-AB56, FK17-FK21, G83-G84, GY, IM, IV, TR21-TR25, PO30-PO41 JE, KW, KA27, KA28, HS1-HS9, PA20-PA78, PA80-PA88, PH15-PH18, PH15-PH44, PH49, PH50, ZE.

Please note that we use Royal Mail and DPD for UK online returns. For more information, visit the return page.