The items sold on our website outlet section follow the normal return policy for online purchases. We offer a free online returns service for UK and US orders.

Returns Portal:

Use our AllSaints returns portal to locate your online order, select the item(s) you wish to return and register your return to create a free returns label.

  • UK Orders: UK Returns portal
  • US Order: US Returns portal
  • Order Updates: We will also keep you updated via email on the status of your return.
  • For a refund, the amount will be refunded back to your original form of payment.