We offer premium shipping services through UPS for all our US orders. The shipping options available to you will present at the checkout based on your zip code eligibility.

US Delivery Options

Standard Delivery

  • Delivery time: 4–6 business days
    • Shipments to Alaska, Hawaii, and Puerto Rico may take up to 7 business days.
    • Outlying areas may take longer.
  • Cost:
    • Free on orders over $100
    • $7.95 on orders under $100
  • Delivery days: Monday–Friday, 9am–5pm (excluding weekends and public holidays).

3-Day Air

  • Delivery time: Within 3 business days
  • Cost: $14.95
  • Delivery days: Monday–Friday, 9am–5pm (excluding weekends and public holidays).
  • Note: Some exclusions apply.

Next Day Delivery

  • Delivery time: Next business day
  • Cost: $24.95
  • Order cut-off times:
    • Order by 5pm (EST), 4pm (CST), or 2pm (PST) for next business day delivery.
    • Orders placed after these times on Thursday will arrive Monday.
  • Delivery days: Monday–Friday, 9am–5pm (excluding weekends and public holidays).
  • Note: Some exclusions apply.

Important Notes:

  • You'll receive a tracking number once your order leaves our distribution center, which can be used on the UPS website.
  • A signature is not required for delivery and UPS may leave your parcel in a safe place.
  • During promotional periods or due to unforeseen events such as extreme weather, deliveries may take longer. We strive to minimise any disruptions and will keep you updated through our couriers.

Restrictions:

  • Alternate Addresses:
    • We are unable to ship to APO, FPO, or PO box addresses, and Amazon lockers.
  • Fragrance:
    • Orders containing AllSaints fragrance cannot be shipped by air transportation (next day, 2 day air options).
    • If an Air service is selected, the order will be restricted at checkout.
  • Store-Fulfilled Items:
    • Items fulfilled from a store are shipped using Standard delivery service.
    • You will be informed during checkout if an item is sourced from a store.
  • Multiple Shipments:
    • Your order may be shipped separately from our distribution center and an AllSaints store.
    • Each shipment will have its own dispatch confirmation email and tracking number.
    • Distribution center deliveries follow your chosen service, while store-sourced items use Standard Shipping only.