Yes you can, but there are a few exclusions.
Return your UK or US online order to any UK or US AllSaints store (excluding global department stores, concessions and physical Outlets) within 28 days for a refund.
- Refunds will be issued in the original currency and payment method, exchange or gift card.
- Returned items must be accompanied by a copy of your original invoice.
- Online orders placed using Klarna can be returned to any AllSaints store for a refund via the original form of payment and cannot be refunded onto a gift card.
- Since our smALLSAINTS kids collection is currently available online only, all returns are sent back to our distribution centre and can’t be processed in store. Simply create your free return label, post your item back to us, and we’ll process your refund in line with our returns policy.
- Your statutory rights are not affected.
International orders cannot be returned to our AllSaints stores and need to be returned using the International returns portal.
European orders cannot be returned to our AllSaints stores and need to be returned using the European return portal.